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	About Consumo2000 Where is Consumo2000? Contact Know your rights RIGHTS OF THE CONSUMERS AND USERS Right to the protection of the health and security Right to the protection of the economic and social interests, especially in front of the abusive clauses of the contracts Before hiring: truthfulness of the offer and publicity In the moment to hire: requirements of the contractual clauses Which are the abusive clauses? Those that link the contract to the professional's will Those that deprive of the consumer's basic rights In those that there is a lack of reciprocity Those that affect to the system of guarantees Other clauses After hiring: guarantee of the goods and services The guarantee of the consumption goods Surrenders of the well hired one Requirements of the good that he/she surrenders The consumer's possibilities if the well is not according to the contract Who does respond before the consumer? Term of the guarantee Term to claim Compensation or repair of the damages and suffering damages Right to the information Right to the education and formation as regards consumption Right to the participation, representation and it consults Right to the protection in situations of inferiority CLAIMS What is a claim? Who can claim? Where can you claim? How is it claimed? The leaves of reclamations ACCUSATIONS SOLUTION OF CONFLICTS THE ASSOCIATIONS OF CONSUMERS THE MUNICIPAL OFFICES OF INFORMATION TO THE CONSUMER THE ARBITRATION OF CONSUMPTION What is the system by arbitration of consumption? Characteristic How is it processed? Sectors with their own mediation organs in the reclamations Resolved cases THE JUDICIAL WAY If we don't have means: benefit of gratuitous artificial justice what does it include the gratuitous artificial attendance? Who is entitled to the gratuitous artificial attendance? How is it requested? To demand without lawyer and without procurator To hire lawyer To lose the trial Foods PRODUCTS MEATS Meat of bovine Simplified information Import meat without information Meat of bovine without packing Meat of bovine packed Fresh meat Without packing Packed meat Chopped meat Packed chopped meat Meat not itched packed FISH Products of the fishing, be already fresh, refrigerated or cooked Packed Not packed Shellfish and fresh mollusks Fish & shellfish frozen and ultracongelados Packed frozen fish Frozen fish without packing FRUITS AND VEGETABLES Fruits and packed vegetables Fruits and vegetables without packing CONSERVE VEGETABLES EGGS Packed eggs BREAD & BAKERY Bread without packing Requirements for their sale obligatory information to the consumer Packed bread Sweet shop, pastry shop, bakery and packed confectionery LABELED GENERAL RULES OF LABELED OBLIGATORY DATA THAT SHOULD FIGURE IN THE LABEL In all the packed nutritious products Also, in certain packed nutritious products Products without packing Products packed by the holders of the trade retailer Small containers PRESENTATION OF THE OBLIGATORY INDICATIONS OF THE ONE LABELED In the packed products In the products without packing Products packed by the holders of the trade retailer LABELED MEDICAL

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Welcome to Association Consumo2000 ´s Web Site

Welcome to Association Consumo2000's Web Site from which we wait are you of utility and it allows you to consent to all the information that you specify in the consumption topics. From here you will be able to carry out consultations, to solve your doubts and to outline reclamations or accusations when your rights as consumers have been injured.

You will also be able to subscribe to the Association that will also give you right to receive punctual and periodically in your home all our publications. On behalf of all the members of the Directive Meeting of Consumption 2000 thank you the to visit one another, and we trust in that your participation contributes to improve the service that we lend.

In the consumption society in that we live all we are consumers and users. The technical advances, the multi - plicación of services that are offered, and the predominant position of the companies in the market that you/they impose its conditions when hiring, locates us in a weak position and of inferiority that requires a special protection.

The Association Consumption 2000 are an Association of consumers without spirit of lucre whose only objective is the defense and protection of the rights and the consumers' interests and users, so much through the information and advice, like through concrete actions by means of the interference of reclamations, accusations or judicial actions.

In Consumption 2000 work to make be worth your rights, so that your voice like consumer is heard. From their juridical cabinet, I Consummate 2000 he/she assists consultations, it solves doubts, he/she receives reclamations and accusations and the plot in a completely gratuitous way. The Association Consumption 2000 were constituted in December of 1997, and from then on their growth has been remarkable and its unstoppable activity. Their headquarters is in Alicante and its President is Dª. Ofelia Ferrándiz García.